What time is check-in and check-out?
Check-out: 12.00pm (you can ask at reception if you wish to check out later.)
Our guests can also use the bag deposit before checking in and after checking out.
Can I check in after 2.00pm?
Yes, our reception is open and ready to welcome guests 24 hours a day.
Can I pay with a credit card?
Yes, we accept payment with American Express, Visa, Diners, Carta Si, Master Card, Carte Blanche, JCB and debit cards.
Cancellations and penalties
For information about cancellations and penalties we kindly ask you to check the terms and conditions during the online reservation process. Late cancellations and no shows will result in the total amount of the stay being debited from your card.
Does the hotel have a car park?
Yes. By paying a small fee, you can leave your car in the hotel’s secure underground car park.
Does the hotel offer internet access?
Yes, the rooms and communal areas in the hotel have a free high speed Wi-Fi internet connection that guests can use.
Is it possible to rent a car?
Yes, our staff will be happy to help you book a car by contacting car rental companies such as Hertz or Avis, or we can offer you a driver.
Can the staff at Hotel Capitol make reservation for tours of Milan for me?
Yes, our staff are at your disposal to books tickets for museums, monuments and tours of Milan.